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200.15.6.12.304 Apple devices connectivity issues

sgg222
New Contributor III

Since upgrading to 200.15.6.12.304, Apply devices (laptops, phones etc) won't occasionally to the network, 2xH550 and 1xR650. When it happens, the  OS shows as "connected" but it fails at DHCP, DHCP is external to Ruckus with short (5 min leases). Never had this issue before, reverting to 200.14.6.1.203 fixes it.  

1 ACCEPTED SOLUTION

Hi All,

We have a official release of 200.15.6.112.54 available in support site, please check.

View solution in original post

70 REPLIES 70

sanjay_kumar
RUCKUS Team Member

Hi Everyone,

We were able to reproduce the Roaming issue and the we have fixed it, we have a QA build available which is tested and production capable.

@sgg222 @Squozen will it be fine if you can you help us to load the image and check if is working for you?
This will help us to get the confirmation from the customer setup as well?

krtphr
New Contributor II

Can I get that image as well?

 

 

sgg222
New Contributor III

Yes, I can help here.

 

 

sanjay_kumar
RUCKUS Team Member

@sgg222  Can you confirm the AP model please.

sgg222
New Contributor III

H550 and R650