We are aware of these problems, have diagnosed and duplicated them and are taking steps to republish our exams and settings to address the problem. The issue has to do with entering an exam and leaving before clicking all the way to the end of the exam, creating a "zombie" attempt.
- incorrect scoring
- inability to complete an exam
- unresponsive buttons or exam
- browser script errors
If you are experiencing these symptoms in any of the following:
- WiSE Certification Exam
- Ruckus Sales Expert Exam (REx)
- ATP Exam
- Sales Essentials -> Final Exam
- Introduction to Ruckus Products -> Final Exam
- Wi-Fi Essentials -> Final Exam
Please send an email to firstname.lastname@example.org
asking for an attempt reset for the specific exam.
My apologies for these problems and inconvenience they have caused.