upgrade firmware via tftp in mm2211

[sahil_p]

i want to upgrade firmware via tftp in mm2211. but i am not getting the reply from the routers gateway. also i am not able to open the default login page of the router, so i have gone through a few websites and would like to know the following.

1) where is the jtag port on 2211.
2) where is the serial port on 2211.
3) does anyone have a step by step guide on how to connect a serial console to 2211 and then do a tftp and flash the original firmware.

thanks

please note that i have tried every type of reset from holding down the reset button to 30-30-30 reset and so on but nothing works.

[michael_brado]

I'm sorry Sahil,(before I will be unavailable on a week's PTO), but we no longer offer support on the mm2211, that has been End of Lifed by the company, beyond the documentation and firmware found on the Support site. 

https://support.ruckuswireless.com/products/11-metroflex-2211-ng-2225-ng

My offering has been solely a "best effort" assist, and if default with hard reset has not allowed you access, it may be a Ruckus partner ISP product, that we could not access/modify in any case.  Where did you acquire your mm2211?  Can you contact them for possible further support?