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"Normal" number of R600 AP reboots

clayton_taverni
Contributor
We have 915 APs (80% R600s, 20% R710s) and we get approximately one AP reboot a day.  The reasons given by the controller aren't really clear ("system fault", "system recovery by watchdog", "unknown reason", etc.) so I was wondering if our numbers are normal or something worth worrying about.

We have the SmartZone 100 controller on version 3.1.1.0.476 with the APs on firmware version 3.1.1.0.349.
3 REPLIES 3

michael_brado
Esteemed Contributor II
Hello, I do know that latest updates for R710/R600 are in version 3.1.2.0.520, recently posted to Support.

clayton_taverni
Contributor
Thanks.  So you're suggesting to install the updates and see if the reboots continue?

What about the controllers?  We're scheduled to update them but not for another month or so.

Any idea what the rate of unexplained reboots is when everything is updated/current?

The AP updates are a part of your SmartZone controller upgrade. 
When you upgrade the controller(s) to 3.1.2.0.520, the APs will be updated to version 3.1.2.0.134.

Any reboots after the upgrade should be investigated with Tech Support.