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cant reach ZD1100 home page

georgela
New Contributor II

‎04-01-2018 04:37 PM

cant  access home page for ZD 1100. network shows ip address.  but i get error window  "1 interrupted action"  "no such interface supported"
8 REPLIES 8

michael_brado
Esteemed Contributor II

‎04-02-2018 01:22 PM

Can anyone else reach your ZD WebUI?  Can you ping/SSH to your ZD IP address and get Login prompt ok?
Have you rebooted your ZD, and did that recover service?  How many APs on what version of ZD code?
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georgela
New Contributor II

‎04-02-2018 01:37 PM

no one can reach it.  i will try reboot.  i have 3 ap's    ZD1106   9.6.1.0
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georgela
New Contributor II
In response to georgela

‎04-02-2018 01:37 PM

it appears on the network but the ip is not accessible
0 Kudos

michael_brado
Esteemed Contributor II
In response to georgela

‎04-02-2018 01:42 PM

And this is after the reboot?  Is there a workstation on the same LAN (not remote) as the ZD?
Can they ping, SSH, or WebUI to the ZD's IP?

If your box is totally inaccessable, Tech Support is your only help.  They'll need your ZD's serial number.
https://support.ruckuswireless.com/contact-us
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