ap t301s don't communicate with zd1200

[abilash_p_r]

Hi Chbane,

• Please try to check if both AP and ZD have connectivity to each other.
• SSH into AP using default password (username:admin,password:sp-admin), and enter below commands

           set scg ip 
           reboot

• After AP reboot, it should connect to the ZD.

If you still observe any issues please download AP support info and screen shot of ZD interface after navigating to Monitor>>Access points and open a case with Ruckus support (https://support.ruckuswireless.com/contact-us).



Regards,
Abilash PR.

[chbane_mohamed]

hello

i already use this command, i should use    set zone director ip
but this command don't exit in this ap

[abilash_p_r]

Hi Chabane,


I am sorry the command should have been "set director ip 192.168.10.10" (please use your ZD IP instead of 192.168.10.10) and "reboot" .


If you observe AP not joining the ZD, please open a ticket with Ruckus Support.


Regards,

Abilash PR

[chbane_mohamed]

hi
when i acced to all ap connected to the zd it exit the command set director ip,

but this ap have not this command, i try to apgrade it but it don't accept any apgrade