Where to report ruckuswireless.com vulnerabilites?

[Anonymous]

Do you have bugbounty program for ruckuswireless.com I have found P1 critical vulnerability at ruckuswireless allow to control the whole server 

[michael_brado]

Hello Adham,
   If you've seen our page https://support.ruckuswireless.com/security you will see
that reports can be sent to #[email protected] who can
answer all your questions.  Thanks and best regards.

[Anonymous]

i tried to contact the email and i got this error 

Delivery has failed to these recipients or groups:

[email protected]

The e-mail address you entered couldn't be found. Please check the recipient's e-mail address and try to resend the message. If the problem continues, please contact your helpdesk.

[michael_brado]

Hi Adham,

   If you got an email bounce, did you include the # at the front of the
email address?  It's #[email protected].
With best regards,