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Clients still getting kicked from AP.

jason_sparrow
Contributor II
I think the various questions i am asking are getting lost in other threads so....

Could someone tell me why i'm seeing this...?

"wmi_peer_sta_kickout_event_handler:838 Kicking off STA *************** AID 1"

I am also seeing the above, but with AID 2 at the end.

Thanks.
36 REPLIES 36

dave_watkins_74
Contributor
Mobile devices always disconnect when not in use to save power, at least every iPhone I've ever had and many Android devices I've seen do. I would consider that completely normal. In the case of my iPhone when I wake it up and unlock it it reconnects and away I go.

wow you have an iPhone that works on WiFI - consider yourself privileged 😉

Hi Dave/all,

I have now disabled SmartSelect and last night after looking through the logs i had no issues with my phone disconnecting.

However, its early days yet as this does happen randomly.

As for roaming, it seems to work ok for 80% of the time, but there are occasions were it takes a minute or two to realise there is a better signal much closer.

It appears to roam better from an R600 to an R500, but sometimes struggles to go roam back from the 500 to the 600. (both running latest stand alone FW).

:) (Edited)

john_d
Valued Contributor II
Dude, a minute or two is not a long time. A client, when scanning for additional APs, has to spend time not being able to transmit/receive to your AP in order to do a scan. It will only do so periodically, unless its connection to the current AP is so bad that it's worth a fraction of a second of 100% packet loss to search for a better one. 

If you want roaming in more realtime, you'll need 802.11k/v/r support from a controller (or perhaps future Ruckus Unleashed implementations). That allows the controller to inform the client about nearby AP's.

If you have a stand alone AP network look in to using smart roam:

https://support.ruckuswireless.com/answers/000002277

Dont set it too high though and perhaps even doing some cell overlap test to determine your actual coverage to make sure you get the value right

You could use Heat Mapper from Ekahau - windows only:

http://www.ekahau.com/wifidesign/ekahau-heatmapper

Or if you are a mac user I only know off NetSpot:

https://itunes.apple.com/gb/app/netspot-wifi-survey-wireless/id514951692?mt=12

Good luck