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SmartZone 100 Lost Admin Password

brandon_parrish
New Contributor

‎08-30-2016 02:08 PM

We have a SmartZone 100 and do not have the admin credentials for it.  Is there any way to gain access without resetting the entire configuration?
1 REPLY 1

michael_brado
Esteemed Contributor II

‎08-31-2016 09:20 AM

Sorry, there's no way to recover SZ100 without factory default.  

If you have a local SE, ask them to submit a Field Request for a TS capability to read admin pw from a backup file.
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