RUCKUS Smart Cell Insight (SCI)

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Smart Cell Insight (SCI)

RUCKUS SmartCell Insight (SCI) is the industry’s first Big Data Wi-Fi analytics and reporting engine purpose built to help service providers make informed business decisions regarding the operation of their Wi-Fi networks.

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SCI Hyper-V web service stops/hang

HelloApparently and without any reason, some time (5 or 6 days) after startup virtual machine, i am not able to access the SCI by browser.The SCI is installed in hyper-v and i only get access again after rebooting.SCI is at the last release.Anyone wi...

Backup/restore and changing IP address on SCI.

HI.Can't do we still a backup/restore and changing IP address on SCI?Customers and partners hesitate to purchase a SCI because of those.Do ruckus have a plan for above?

Requirement for SCI

Hi support,I have some question about SCI and smartzone. Thanks1. SCI can store archive wireless logs for 1 year with 90 day of logs available immediately?2. SCI have archive IPS/IDS report for 1 year?3. Smartzone support monitor for wireless intrusi...

What are the ports needed on the firewall for me upgrade my SCI on the GUI?

SCI GUI only shows check update instead of Update to "version".

Abnormal number of R730's airtime on SCI 5.2 with vSZ 3.6.2.0.222

Hi Ruckus.We noticed abnormal number of R730'Airtime on SCI 5.2 with vSZ 3.6.2.There are deployed vSZ 3.6.2.0.222 and about 6 x R730 and about 80 x other model APs.But Only R730 have abnormal number of airtime.I think just a minor bug of display.It ...