ruckus switch not working after console and recovery

[corinanajera_]

says kernel image not found

[corinanajera_]

 

[Imran_ruckus]

Hi @corinanajera_ 

Greetings!!!

Thank you for the response and the information you shared.

Could you please share a screenshot of the error from your MAC or a photo of the same? That you are getting when trying to console.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[corinanajera_]

 

[Imran_ruckus]

Hi @corinanajera_ 

Thank you for the response.

As you have ethernet cables connected to your Switch. Could you please remove the ethernet cables from the Switch ports and try to get the console access? (Please refer to the below screenshot)

Please let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[corinanajera_]

tried it and still not working