iPhone App Upgrade

[JRS]

I am running the latest firmware and latest iPhone app for Unleashed, and every time I log into the app it is asking me to upgrade my application when it is already the latest version. 

[Imran_ruckus]

Hi @JRS 

Thank you for the response and for sharing the requested screenshots.

I will check about the Unleashed application internally and get back to you shortly.

Meanwhile, could you please upgrade your Access Point to the latest stable version and check?

We suggest you upgrade your ALL RUCKUS R510 Access Points to version 200.14.6.1.203 which is recently released.

Please refer to the below videos for the Upgrade process:

RUCKUS Unleashed Online and Local Firmware Upgrade Configuration using Browser UI

https://www.youtube.com/watch?v=Kasvo2S3fhc&t=217s

Please refer to the below video showing the process of Local Upgrade. (If online Upgrade does not work/suggests)

https://www.youtube.com/watch?v=vCqiH2Aoxlk&t=66s

Please refer to the below screenshot and link to download the file for Local Upgrade.

https://support.ruckuswireless.com/software/3721-ruckus-unleashed-ap-200-14-ga-refresh-2-software-fo...

Please check and let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[JRS]

 As you can see in the screenshot, which I have included again,  it tells me that I have the latest firmware and doesn’t give me option to do anything else. It is already at 200.14.  Of course it doesn’t  show the sub “build” level, 200.14.6.1.203  but still a moot point since it states that I am on latest firmware.

Jim

[JRS]

 

[Imran_ruckus]

Hi @JRS 

Please note there are different versions within 200.14 

Please log in to your Unleashed system on a LAPTOP WEB BROWSER using the Master AP IP Address OR https://unleashed.ruckuswireless.com/ and upgrade the Access Points as described in my previous post.

Thank you again.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[JRS]

Will do. I will let you know.