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iOS 17 -I’m not able to access Unleashed App

GregR
New Contributor II

Has anyone else experienced a repeat of not being able to access the Unleashed app after updating to iOS 17?

1 REPLY 1

Imran_ruckus
Moderator
Moderator

Hi @GregR 

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

As per the case description, I understand that you are unable to log into the RUCKUS Unleashed Application after upgrading your Apple device to iOS 17.

Could you please log in to your Unleashed system on a WEB BROWSER using the Master AP IP Address OR https://unleashed.ruckuswireless.com/ ? Please check the current version of your Unleashed Access Points and share a screenshot of the same.

Please refer to the below screenshots for more information on how to know your Unleashed Access Points version details. 

Please check, help us with the above-requested information, and let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.