Unleashed R510 won't update

[larry_speth]

I have a Lennar smart home with a ICS 7150-c12 switch and a R510 access point. My access point is at firmware 200.5.10.0.235 and I tried to update it using the instructions in videos. I tried the iPhone Unleashed app and a couple of browser methods on a wireless laptop. In the app case I get an error "Failed to fetch versions." and in the browser cases the updated versions field never populates. I'm pretty sure the firmware is old and I'd like to update it.

Larry

[jeff_hollis]

Yes I have a USB-C cable connected now.  

[matt_klouda]

Here is a clip from a live stream showing you how to fix it.

https://youtu.be/opuE1wjC77M?t=4074 

Let me know if it works, please!

[jeff_hollis]

Thanks!  Will do!

[ouloumohand]

I just upgraded to the latest version using a local upgrade . it was not possible in my PC , I used my phone to download the file , ( by the way you need to create an account ) - select local option - attach the downloaded image - then go back to the app where you login using admin/password provied by Lennar - after this you see the option mentionned above in the upgrade : should show the version downloaded - finally click on upgrade everything should go straight forward 

Ouali