Sudden Issues with Ruckus Switch ICX 7150 - ports turn off after couple minutes

[llfreedman]

Lennar home user. Never had any issues with my switch and access points for five years. Appears switch is suddenly failing. Ports will power off after a couple minutes every time I try to reboot. The switch box is also pretty hot. I think its.dying. help!!!!

[Imran_ruckus]

Hi @llfreedman 

Thank you for the response.

Please log into your RUCKUS Account on the community portal and check.

Thank you again.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[llfreedman]

This is so frustrating.  I don't know what that means... I'm on the Ruckus Lennar pages and I'm logged in through Ruckus at the top right of the page. 

[Imran_ruckus]

Hi @llfreedman 

Thank you for the update.

I apologize for any inconvenience this may have caused. Please allow me some time to address the issue, and I will update you accordingly.

Thank you once again for your understanding.

Best regards,  
Imran Sanadi  
RUCKUS Lennar Home Community

[Imran_ruckus]

Hi @IIfreedman

Greetings!!!

I trust this message finds you well.

I kindly request an update on my previous private chat.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community