Hi @Amulyabhat
Thank you for the response and the update.
Could you please provide a photo showing the status of the lights and the full switch panel with cable connections to the switch ports.
Should you have any further questions or concerns, feel free to reach out.
We appreciate your cooperation and look forward to resolving this matter for you promptly.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community
Hi @Amulyabhat
Thank you for sharing the requested information.
Based on the troubleshooting done, your ICX-7150-C12P Switch is not getting the IP address assigned to it, tried to reboot the Switch and ISP Router with no luck. Even unable to access the CLI with console. However, the failure persists. This Switch unit Should be RMA (Return Merchandise Authorization) in simple words replacing it.
Feel free to contact us via chat, comment you already have a post, copy the link from the post (URL), and paste it into the chat to start the unit replacement.
Please follow the steps as shown in the below example:
As shown in the below picture, copy the link and share it via chat from the link provided:
The below link is to contact us by chat (only)
https://support.ruckuswireless.com/contact-us
Did I answer your queries? If yes, hit the Kudos buttons and also accept the answers as Accepted solutions.
Please let me know if you have any queries in this regard.
Thank you again for your patience and understanding.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
Hi @Amulyabhat
Thank you for your prompt response and the provided update.
Regarding the RUCKUS ICX-7150-C12P Switch Serial Number, kindly note that it can be located on the sticker affixed to the back side of the device. For further clarification, please refer to the attached screenshot.
Should you have any further inquiries or require additional assistance, please do not hesitate to reach out.
Thank you once again for your cooperation and patience.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community
