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Ruckus ICX 7150 not working

roopeshgupta
New Contributor

Post the power outage today, my ruckus wifi is not working.

there is a light in the ICX switch but no power light in all the three APs.

My internet is working thru my provider.

enclosed are the pics of the ICX swithch and API

IMG_3665.jpeg

  • IMG_3666.jpeg

9 REPLIES 9

Hi @roopeshgupta 

Greetings!!!

Thank you for the response and the requested information you shared.

As I see your Switch is on an older Non-UFI version 08080d which is causing the issue multiple times. (Please refer to the below screenshot)

Please follow the below steps explaining the Upgrade process.

The recommended stable version is 8095g (08.0.95g)

The Upgrade path would be: 08080d (your current version)>>8080f>>8095g

(PLEASE NOTE: Use 08095g patch in place of 8095h as explained in the guide)

Your Upgrade folder should contain these 3 files shown in the below screenshot: (Refer the guide link for more information)

Below are the options or methods to perform the Upgrade on the switch: You could choose any one of these.

1st Option:

1. In this option, we will use a pen drive or USB flash drive in which we move the files to the pen drive and connect it to the Switch then through CLI we execute the commands to upgrade the Switch using the following guide as a reference:

How to Upgrade a Switch ICX-7150-C12P using a USB flash drive

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-...

2nd Option:

2. The following guide is an example of an upgrade via TFTP server, by using an application (FREE) to send files or upload remote files to a device, in our case, we will use it to update a new version to the Switch, basically it will send the image version remotely from the computer to the switch.

How to upgrade a Switch ICX7150-C12P via TFTP

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-...

3rd Option:

3. In this option we Upgrade the Switch from the Web Interface (GUI) of switch.

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-an-Upgrade-vi...

Try to access your switch from a web browser by pasting the below URL in http or https form whichever that works.

https://0.0.0.0 or http://0.0.0.0 (IP address of Switch. 0.0.0.0 is just as an example)

As you can access CLI, I would suggest you follow the 2nd option.

Please let me know if you have any queries in this regard.

Thank you again for your patience.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Hello,

I was able to upgrade the switch to 08.0.95g by following the instructions. Hopefully this should resolve the issue when next time the power goes off

Hi  @roopeshgupta 

Thank you for the response and the update.

Great!!! Good to know that your RUCKUS ICX-7150-C12P Switch is now upgraded to a recommended stable version.

We appreciate your time and patience on this case.

Thank you again for contacting RUCKUS Lennar Home Community and feel free to contact us for future queries.

Have a great day ahead!!!

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Hi @roopeshgupta 

Also, I see from the picture you shared, seems like the ethernet cable which is coming from the Router or Modem/Router combo is plugged into the wrong port on the Switch panel. It must be plugged into any 1 in-12 ports for new versions as shown in the below screenshot. Please unplug the ethernet cable and plug it into the correct port and proceed with the Upgrade process.

Please follow the Upgrade process shared in my previous post and let me know if you get stuck or need any help with the upgrade process.

Thank you again for your patience and understanding.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Imran_ruckus
Moderator
Moderator

Hi @roopeshgupta 

Please follow the process as explained in my previous post and let me know if you need any help.

Thank you again for your patience.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.