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RUCKUS Community Forums will be set to READ-ONLY mode starting Sunday, August 9 at 6 PM EDT / 3 PM PDT while we migrate to a new platform.

You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 10-17.

 

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Ruckus ICX 7150-C12P not working

todd_l_nichols
New Contributor

‎08-01-2026 11:14 AM

The back of my Ruckus panel “SYST” light cycles through green and amber. It’s stuck in boot mode. I have tried the reset procedure several times and it doesn’t fix the problem. Some digging in ChatGPT said that it needs a firmware update but Ruckus doesn’t send technicians nor does it offer phone support. I’m not sure what to do. Does anyone know if this is under warranty? I bought my new Lennar house in 2019 and up until now things have worked.
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Imran_ruckus
Community Manager
Community Manager

‎08-07-2026 02:20 PM

Hi  @todd_l_nichols 

Please see the Important Announcement Below.

Important Announcement! As a part of our Community Platform Migration the community will be temporarily placed into read-only mode from Monday, August 10 through Monday, August 17 (and only during this time period), For any Lennar RUCKUS devices related issues please email us at [email protected] for assistance. You can also continue reviewing the Lennar Knowledge Base and the Lennar Support board during this period.

Thank you!

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

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