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You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

 

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Ruckus Access Points not working - Reset AP's and Switch Multiple times

scottsrus
New Contributor

‎09-28-2023 11:22 AM

RouterRouterSwitchSwitchAPAP

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Imran_ruckus
Community Manager
Community Manager

‎09-28-2023 12:15 PM

Hi @scottsrus 

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

Hope you are doing well!!!

Thank you for the information you shared.

As per the case description, I understand that your RUCKUS setup is not working.

As per the light status, connections of your RUCKUS ICX-7150-C12P Switch and Access Points, are in their normal behavior.

Could you please elaborate on the issue in detail, so that we can assist you better?

For example, if you are able to see a Wi-Fi SSID/network broadcasted from your RUCKUS Access Points and connect to it. If you can connect, can you access the Internet? or if there is any intermittent Internet connection, etc., 

Please let me know the answers to the above queries or let me know if you have any queries in this regard.

Thank you again for your patience.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

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