Ruckus 2nd class support simply because users purchased from Lennar

[gary_fixelle]

It's appalling that Ruckus has treated Lennar customers quite differently than ANY other customer and in fact treats them like garbage and think that this is acceptable. In the future, I would NEVER purchase products from a company that shows such disrespect simply because the owner purchased from a builder like Lennar. Can you imagine if a company like CDW who sells to small and large business organizations had an agreement with Ruckus to provide ineffective and 2nd class support simply because they were provided a small discount on their purchase?  Do you believe that their customers would buy ANY more products?  This is a disgusting business practice by Ruckus and needs to end immediately!

[Imran_ruckus]

Hi @gary_fixelle 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[Imran_ruckus]

Hi @gary_fixelle 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[gablackburn]

These autobot replies are proof that no real person is reading the posts, it's an AI bot replying but not smart enough to realize this wasn't a tech support question, but a comment on the level of tech support for Lennar customers.

HALT OUTPUT