Requesting 2x10G License for Ruckus ICX7150-C12 Installed by Lennar

[kevrei]

Hello,

I’m the homeowner of a Lennar smart home where a Ruckus ICX7150-C12 switch was pre-installed as part of the networking infrastructure.

I am currently using the switch and would like to unlock the 2x10G SFP+ ports to connect higher-speed networking equipment. When I check the switch configuration, it shows that these ports are currently disabled due to licensing:

show license output:

License Name: 2X1G

Speed Upgrade: No

Ports: 0

I understand this model is hardware-capable of 10G speeds but requires a valid license to enable the SFP+ ports (1/3/1 and 1/3/2). Could you please let me know:

1. If Lennar or its integration partner offers an upgrade path to the 2X10G license.

2. If the license can be activated or purchased directly through your channel.

Here are the switch details:

•Model: ICX7150-C12P

•Version & Serial Number:
SSH@ICX7150-C12 Switch(config-if-e10000-1/3/1)#show version

Copyright (c) Ruckus Networks, Inc. All rights reserved.

UNIT 1: compiled on Jan 5 2021 at 21:06:08 labeled as SPS08090j
(29360128 bytes) from Secondary SPS08090j.bin (UFI)
SW: Version 08.0.90jT211
Compressed Secondary Boot Code size = 786944, Version:10.1.18T225 (mnz10118)
Compiled on Mon Jul 13 02:53:29 2020

HW: Stackable ICX7150-C12-POE
==========================================================================
UNIT 1: SL 1: ICX7150-C12-2X1G POE 12-port Management Module
Serial #:FEK3824R1A5
Software Package: BASE_SOFT_PACKAGE
Current License: 2X1G
P-ASIC 0: type B160, rev 11 Chip BCM56160_B0
==========================================================================
UNIT 1: SL 2: ICX7150-2X1GC 2-port 2G Module
==========================================================================
UNIT 1: SL 3: ICX7150-2X10GF 2-port 20G Module
==========================================================================

Thank you very much for your assistance!

Best regards,

Kevin - kreiner@bubblejunkie.com

[Imran_ruckus]

Hi @kevrei 

Greetings!!!

Thank you for reaching out to the RUCKUS Lennar Home Community. 

We appreciate your patience and understanding as we work to resolve the issues you are experiencing with your RUCKUS setup.

Based on the information provided, it appears that you are looking to get a license for your RUCKUS ICX-7150-C12P Switch 2X10G ports.

For more details on licensing, please contact us by clicking on ‘Contact Sales’ through the link below (refer to the attached screenshot). The sales team will be happy to assist you with the necessary information.

https://www.ruckusnetworks.com/support/contact-us/

If you have any further questions, please feel free to reach out.

Thank you again for your patience!

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[rosewood72]

I sent a request for a license but haven't heard from anyone. I also like to know SPF/SFP+ compatibility

[Imran_ruckus]

Hi @rosewood72 
Greetings!!!

Thank you for reaching out to the RUCKUS Community Forums.

Could you please confirm if this inquiry is related to a RUCKUS setup in a Lennar Home?

Looking forward to your response.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[Imran_ruckus]

Hi @rosewood72 
Greetings!!!

Thank you for reaching out to the RUCKUS Community Forums.

Could you please confirm if this inquiry is related to a RUCKUS setup in a Lennar Home?

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Looking forward to your response.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support