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Hello,
- I received my new switch and and plug it in and is not connected. I have little but no internet in the house. I went to the unleashed app and try to rest and the new switch is not showing in the app. Please advised?T
- hank you,
Hi @PaulP
Greetings!!!
Thank you for contacting RUCKUS Lennar Home Community.
I hope you are doing well!!!
Thank you for the information you shared.
As per the case description, I understand that your RUCKUS ICX-7150-C12P Switch is not getting connected to the Unleashed system.
Please log in to your Unleashed system on a LAPTOP WEB BROWSER using the Master AP IP Address OR https://unleashed.ruckuswireless.com/ ? and share a screenshot showing the Switch status. (Please refer to the screenshot shared)
Please check, help us with the above-requested information, and let me know if you have any queries in this regard.
Thank you again for your patience and understanding.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
