Receiving request failed message when trying to access my unleashed portal via CAm

[JacksonCampbell]

This happens on the app all the time! Please fix it! Anytime I reboot an AP it logs me out, and then trying to get back in it won't let me and shows this error. The app continues giving notifications for my sites, but I can't access any of it.

[Imran_ruckus]

Hi @JacksonCampbell 

Greetings!!!

Thank you for reaching out to the RUCKUS Lennar Home Community. 

We appreciate your patience and understanding as we work to resolve the issues you are experiencing with your RUCKUS setup.

Based on the information provided, it appears that you are encountering issues with the RUCKUS Unleashed application.

We apologize for any inconvenience this has caused and are committed to assisting you promptly.

Could you please let me know the device type (iOS or Android) and the version of the RUCKUS Unleashed application you are using?

Additionally, please share a screenshot of the error message you are encountering so we can investigate further.

Thank you again for your patience and understanding.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support