R510 Acess point not powering on

[this14linda]

ICX 7150-c12p: system an power light green

qty 2: R510 Access Point

We had a power outage last night and the r510 no longer have any lights coming on.

I rebooted the entire system: no change

Reset the r510 and nothing

Before concluding the access points are bad, I want to make sure there isn't more I could check.  Both going out at the same time makes me think they got fried.

[this14linda]

I entered the IP address in the browser and it verified the switch.  I found the earlier instructions you gave about the login. But what should I use as a username and password.  

[Imran_ruckus]

Hi @this14linda 

Greetings!!!

Thank you for the response and the update.

Please follow the below screenshot and enable Telnet to access CLI.

Once you enable Telnet try to access CLI from the MAC terminal as described below. And share the output of the commands mentioned below in this post.

If you have a MAC device, please try the below process. 

Example "open terminal":

Telnet: Example

nc 10.0.0.132 23 (Format is : nc <ip address of the switch> 23)

Please enter the below commands once you log in to CLI and share the output.

Note: Hit Enter to accept each command 

enable

show version

show flash

Please share the output of the above commands or share the screenshots if stuck at any step or error (if any) and let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Imran_ruckus]

Hi @this14linda 

Greetings! I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it. 

Your prompt response would be greatly appreciated.

Thank you for your attention to this matter.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[Imran_ruckus]

Hi @this14linda 

Greetings! 

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it. 

Your prompt response would be greatly appreciated.

Thank you for your attention to this matter.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[Imran_ruckus]

Hi @this14linda 

Greetings!!!

I am writing to request an update on the status of the issue. Your prompt response would be greatly appreciated to proceed further.

Thank you.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community