Power outage surge fried my Ruckus

[Logan11]

I had a power outage 2 weeks ago and when power was finally restored my Ruckus was fried. No connectivity to any of the multiple devices I have. Just had a tech leave after running tests on it and he confirmed it is fried and needs replacing. Can anyone help me here with arranging this. Also no power to the 2 extenders as well. Everything is dark.

[Imran_ruckus]

Hi @Logan11 

Greetings!

I’ve raised an RMA case and sent you a private message with the RMA details. 

You will receive further notifications from the RMA case. Please check and let me know if you have any questions.

Thank you once again for your patience.

If your issue has been fully addressed, please click the Kudos button and mark the responses as an Accepted Solutions.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support