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RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.

You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

 

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Power outage, SWITCH light amber and green, unresponsive ICX 7150

AliParacha
New Contributor

‎07-26-2023 10:38 AM

My switch is stuck in stand by mode. https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-a-Software-re... - I followed these steps but my switch is not alive at the end so I am not able to recover it either. Also some ports on the switch are damaged which is causing wiring damage for me. Please send new replacement switch.

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6 REPLIES 6

baggena
New Contributor
In response to baggena

‎08-01-2023 09:31 PM

IMG_9759.jpgIMG_9758.jpgIMG_9754.jpg

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Imran_ruckus
Community Manager
Community Manager
In response to baggena

‎08-02-2023 08:02 AM

Hi @baggena 

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

Hope you are doing well

As this case is raised by @AliParacha 

To avoid confusion with posts, you can create your own post with the problem you're facing and a detailed description of the network issue and what you've done so that we can guide you properly.

Thank you again for understanding.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

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