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You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

 

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PoE has failed

Fisheal123
New Contributor

‎12-27-2023 09:14 AM

Power went out. PoE has failed. I have an email from Lennar that the switch might need to be replaced with instructions on how to do so. Followed the instructions. I am now here. 

I hard reset. I tried to go through the tutorials. Not tech savvy enough. 

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Imran_ruckus
Community Manager
Community Manager
In response to Fisheal123

‎01-16-2024 12:58 PM

Hi @Fisheal123 

Thank you for the response and the update.

Could you please share a screenshot of the MAC terminal when you are trying to access after connecting the Switch to the laptop? 

Also, please share a picture showing the software recovery cables between the Switch and the laptop.

Thank you again for your patience and understanding.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

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