cancel
Showing results for 
Search instead for 
Did you mean: 

PS5, Phones, TV, Computers not staying connected to network

trevor
New Contributor

WiFi Network shows up fine and works with Speed Test.  Everything will connect but then shows failed or errors.  I got a DNS server error on my PS5.  Phones and everything else don’t show an error but won’t access internet, download, nothing.  I messed with the IP address a while ago using directions from another thread and it didn’t work.  I’m not computer savvy enough to do the software recovery.  Need help.  

24 REPLIES 24

Hi @trevor 

Greetings!!!
Thank you for the response and the update.

Please take a look at the below RUCKUS Lennar Knowledge Base self-help article on how to access CLI.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-access-the-Command-Li...

Once you access it please execute the commands and share the output.

Thank you again for your patience and understanding.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Hi @trevor 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

 

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

Hi @trevor 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

 

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

Hi Imran,

I’m still having trouble accessing the CLI.  

Hi @trevor 

Greetings!!!
Thank you for the response and the update.

As mentioned in my previous post, please take a look at the below RUCKUS Lennar Knowledge Base self-help article on how to access the CLI.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-access-the-Command-Li...

Let me know if you have any difficulty following the above article.

Thank you again for your patience and understanding.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.