No power to AP

[Jbails7]

We lost power yesterday and now our 3 APs won't work (no lights). We have reset the switch ICX 7150 at least 40 times. Sometimes it has the green power with amber system, and other times all the light get stuck in a continuous loop of blinking amber lights. How can a go about getting a warranty replacement for the switch?

[Imran_ruckus]

Hi @Jbails7 

Greetings!

Thank you for your response and the update.

If your laptop does not have a built-in Ethernet port, we recommend using an external Ethernet adapter (please refer to the screenshot below for an example).

Once you have the adapter connected, please proceed with the steps and let me know how it goes.

Thank you again for your patience and understanding.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[Imran_ruckus]

Hi @Jbails7 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[Imran_ruckus]

Hi @Jbails7 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[Imran_ruckus]

Hi @Jbails7 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support