New homeowner and can't configure Switch due to past homeowner's ID/Password still being active

[NRoberts]

I reconnected the new Switch but I cannot connect to the configure.me wifi to continue set up. I think this is because the former owners still have their ID/Password set up and never reconfigured it. Please advise

[NRoberts]

I changed permissions on my browser but it's still not allowing me access to this site. 

[Imran_ruckus]

Hi @NRoberts 

Thank you for the response and the update.

You can just click on proceed and access the website. (Refer to the highlighted screenshot below)

Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[NRoberts]

Thank you. I have successfully reset the AP and the system is working. 

[Imran_ruckus]

Hi @NRoberts 

Thank you for the response.

Great!!! Good to know that the issue is now resolved. 

We appreciate your time and patience on this case.

Thank you again for contacting RUCKUS Lennar Home Community and feel free to contact us for future queries.

Have a great day ahead!!!

Did I answer your queries? If yes, hit the Kudos buttons and also accept the answers as Accepted solutions.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.