My Lennar ruckus stopped working. Please provide your technical support.

[Ramesh]

My ruckus device stopped working. Upon checking I can sense smoky device. I even tried to reset per ruckus operating manual. Nothing happened. Need your assistance to resolve this. 

[nicoledias]

I need a new switch. I provided all of the necessary information and pictures over 6 months ago and no response.

[Imran_ruckus]

Hi @nicoledias 

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

Hope you are doing well

As this case is raised by @Ramesh which is very old and now closed.

To avoid confusion with posts, you can create your own post with the problem you're facing and a detailed description of the network issue and what you've done so that we can guide you properly.

Thank you again for understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.