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You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

 

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My ICX7150

Bpj167
New Contributor

‎06-14-2023 05:53 PM

I am in Lennar home. My ICX7150 is not powering up. No lights on. Kindly advise.

 

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5 REPLIES 5

Deepu
RUCKUS Team Member

‎06-14-2023 08:49 PM

Hi ,

-I understand that ICX7150 is not powering up. No lights on
-Could you check with known good working power cables and power outlets
-if the switch is not powering on even after checked with the know working power resources please log a case by using the below link so that we will process RMA

https://support.ruckuswireless.com/case_management

Note: Please feel free to mark the post as ACCEPTED SOLUTIONS if its addressed your query.

 

Regards,

Deepu sekar 

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Bpj167
New Contributor
In response to Deepu

‎06-15-2023 10:35 AM

As advised, opened a case for RMA but it’s getting closed without any resolution. Kindly suggest 

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Bpj167
New Contributor
In response to Deepu

‎06-15-2023 02:34 PM

Thanks Deepu.

As advised, I have tried with another outlet/cable but still the same issue. No lights on my ICX7150.

Kindly suggest the next step.

Thanks,

Bhaumik

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Imran_ruckus
Community Manager
Community Manager
In response to Bpj167

‎06-16-2023 11:42 AM

admin test

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