Ip configuration failure for ICX7150C12P

[Jeffbrowntog]

Can someone respond quickly.

there is no htc internet problem. Also. ICX7150C12P In the back of our closet has been Reset… has been plugged in after modem. Ive tried everything. Still it is an ip configuration failure. Failure to obtain it says on mh smart tv. Internet doesnt show on my office computer   Can someone help me before i drop $400 on a new router ?

fml that this happens on a holiday weekend 

[Imran_ruckus]

Hi @Jeffbrowntog 

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

Hope you are doing well!!!

Thank you for the information you shared.

As per the case description, I could understand that your RUCKUS setup is not working as it is expected to be.

If your ISP modem is directly connected to the ICX-7150-C12P Switch, it doesn’t work only with Modem. The connection must be from a Router or Modem-Router combo device. Could you please confirm this once?

Please refer to the short guide link below about how to connect the devices as a reference:

Most common Setups for Lennar homes users:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Most-common-Setups-for-Lenna...

Please confirm and let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.