Internet keeps dropping every 5-10 minutes

[coltenroberts88]

Every 5-10 minutes all 3 of my AP lose internet. My ISP still has the internet so I believe it’s an issue with gateway.

Ive unplugged it and plugged it back in with no resolve. 

please help

[Imran_ruckus]

Hi @coltenroberts88 

Thank you for the update and the information you shared.

From the screenshot you shared, It looks fine.

Could you please perform and share the FULL output of the each below command from the CLI?

enable 

show lldp neighbors detail

show interface brief

Please let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[coltenroberts88]

briannaroberts@Briannas-Air ~ % nc 192.168.1.66 23

????telnet@ICX7150-C12 Switch>enable

enable

No password has been assigned yet...

telnet@ICX7150-C12 Switch#show lldp neighbors detail show lldp neighbors detail LLDP is not running

telnet@ICX7150-C12 Switch#show interface brief show interface brief

Port       Link    State   Dupl Speed Trunk Tag Pvid Pri MAC             Name

1/1/1      Up      Forward Full 1G    None  No  1    0   c0c5.2091.2dd9

1/1/2      Down    None    None None  None  No  1    0   c0c5.2091.2dda

1/1/3      Up      Forward Full 1G    None  No  1    0   c0c5.2091.2ddb

1/1/4      Down    None    None None  None  No  1    0   c0c5.2091.2ddc

1/1/5      Up      Forward Full 10M   None  No  1    0   c0c5.2091.2ddd

1/1/6      Down    None    None None  None  No  1    0   c0c5.2091.2dde

1/1/7      Down    None    None None  None  No  1    0   c0c5.2091.2ddf

1/1/8      Up      Forward Full 100M  None  No  1    0   c0c5.2091.2de0

1/1/9      Down    None    None None  None  No  1    0   c0c5.2091.2de1

1/1/10     Down    None    None None  None  No  1    0   c0c5.2091.2de2

1/1/11     Up      Forward Full 1G    None  No  1    0   c0c5.2091.2de3

1/1/12     Up      Forward Full 100M  None  No  1    0   c0c5.2091.2de4

1/2/1      Down    None    None None  None  No  1    0   c0c5.2091.2de6

1/2/2      Down    None    None None  None  No  1    0   c0c5.2091.2de7

1/3/1      Down    None    None None  None  No  1    0   c0c5.2091.2de8

1/3/2      Down    None    None None  None  No  1    0   c0c5.2091.2de9

mgmt1      Down    None    No

[Imran_ruckus]

Hi

Thank you for the response and the information.

As lldp is disabled and not running on your Switch. 

Please use the below commands and share the outputs:

enable 

configure terminal 

lldp run

show lldp neighbors detail

Thank you again for your patience.

Best regards,

Imran Sanadi

Lennar Home Community.

[coltenroberts88]

briannaroberts@Briannas-Air ~ % nc 192.168.1.66 23

????telnet@ICX7150-C12 Switch>enable

enable

No password has been assigned yet...

telnet@ICX7150-C12 Switch#configure terminal configure terminal

telnet@ICX7150-C12 Switch(config)#lldp run lldp run

telnet@ICX7150-C12 Switch(config)#show lldp neighbors detail show lldp neighbors detail Local port: 1/1/1

  Neighbor: 187c.0b3d.f1b0, TTL 112 seconds

    + Chassis ID (MAC address): 187c.0b3d.f1b0

    + Port ID (MAC address): 187c.0b3d.f1b0

    + Time to live: 120 seconds

    + System name         : "RuckusAP"

    + System description  : "Ruckus R510 Multimedia Hotzone Wireless AP/SW Ver\

                             sion: 200.7.10.2.339"

    + System capabilities : bridge, WLAN access point, router

      Enabled capabilities: bridge, WLAN access point

    + Management address (IPv4): 192.168.1.65

    + Port description    : "eth0"

    + Link aggregation: capable, but not aggregated

    + 802.3 MAC/PHY          : auto-negotiation enabled

      Advertised capabilities: 10BaseT-HD, 10BaseT-FD, 100BaseTX-HD,

                               100BaseTX-FD, fdxPause, fdxAPause, 1000BaseT-FD

      Operational MAU type   : 1000BaseT-FD

    + Unknown Organizationally-Specific TLV: OUI 000142, subtype 1

      Value: (binary) "05"

Local port: 1/1/3

  Neighbor: 187c.0b3d.e470, TTL 115 seconds

    + Chassis ID (MAC address): 187c.0b3d.e470 --More--, next page: Space, next line: Return key, quit: Control-c

[Imran_ruckus]

Hi @coltenroberts88 

Thank you for the response and the information you shared.

Could you please share the FULL output by pressing Space/Enter. (Please refer to the below highlighted screenshot)

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.