Solved: RUCKUS Forums - Re: ICX7150-C12P is not powering on - Page 2

Neelasen · ‎01-29-2026

I have a Ruckus ICS7150-C12P that is not powering on since last evening. I tried to do power cycle, that didnt work. Can you please help me with this?

Thanks!

Imran_ruckus · ‎01-30-2026

Hi @Neelasen

Greetings!!!

Thank you for sharing the requested information.

Based on the troubleshooting performed, your ICX-7150-C12P Switch is not responding properly, and it is dead. A hard reset was also attempted; however, the issue still persists.

As a result, this Switch unit appears to be defective and needs to be replaced through the RMA (Return Merchandise Authorization) process.

To initiate the replacement, Please use the private chat option to respond so we can proceed further. For your reference, I have included a screenshot below.

Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

View solution in original post

Imran_ruckus · ‎01-30-2026

Hi @Neelasen

Greetings of the day!

I’ve raised an RMA request case and sent you a private message with the RMA details. You will receive further notification from the RMA case.

Please check and let me know if you have any questions.

Thank you once again for your patience.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support