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You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

 

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ICX-7150-C12P Part 2

WaveWarden
New Contributor

‎08-08-2025 07:34 PM

I posted a few months ago that my Lennar smart home things, like my ring doorbell, have gone down, because my access points are no longer providing access. I submitted photos of the ruckus and the access points and was told to log into the access point and make sure all the ports were turned on. By the time I was able to find the IP address and see that they were already on, my ticket was closed.  The original post was from ‎06-06-2025 08:57 PM. Please see that post for what we’ve done. 

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6 REPLIES 6

Imran_ruckus
Community Manager
Community Manager

‎08-15-2025 05:43 AM

Hi @WaveWarden 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

 

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

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WaveWarden
New Contributor
In response to Imran_ruckus

‎08-15-2025 07:23 PM

Sorry. This issue is at my mom’s.  She is 74 and cannot do the technology herself. I am only at her house once a week to help her. 

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