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ICX-7150-C12P Part 2

WaveWarden
New Contributor

I posted a few months ago that my Lennar smart home things, like my ring doorbell, have gone down, because my access points are no longer providing access. I submitted photos of the ruckus and the access points and was told to log into the access point and make sure all the ports were turned on. By the time I was able to find the IP address and see that they were already on, my ticket was closed.  The original post was from ‎06-06-2025 08:57 PM. Please see that post for what we’ve done. 

6 REPLIES 6

Imran_ruckus
Community Manager
Community Manager

Hi @WaveWarden 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

 

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

Sorry. This issue is at my mom’s.  She is 74 and cannot do the technology herself. I am only at her house once a week to help her.