12-29-2022 11:32 AM
My Ructus ICX 7150-C12P Has no Lights and seems to be Dead. All my devices connected to it are off-Line. The Unit is plugged in, I tried unplugging and replugging, no help. Tried disconnecting the USB cable, No Help. Any Suggestions? Thanks Ralph
12-30-2022 04:35 AM
Maybe the picture is posted?
12-30-2022 04:38 AM
12-30-2022 05:29 AM
Hi @Triompo
Hope you are doing well!
Based on the troubleshooting done, and you confirm no power on, on the unit and is totally dead (no lights at all , This unit Should be RMA (return merchandise authorization) in simple words replace it.
Feel free to contact us via chat, comment you already have a post, copy the link from the post and paste it into the chat to start unit replacement.
https://support.ruckuswireless.com/contact-us
Best Regards
Fernando Vasquez
12-30-2022 06:34 AM
Okay, Thank You