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ICX 7150-C12P Has no Lights

Triompo
New Contributor

My Ructus ICX 7150-C12P Has no Lights and seems to be Dead.  All my devices connected to it are off-Line.  The Unit is plugged in, I tried unplugging and replugging, no help.  Tried disconnecting the USB cable, No Help.  Any Suggestions? Thanks Ralph

8 REPLIES 8

Triompo_0-1672403711590.jpeg

Maybe the picture is posted?

Triompo_1-1672403923329.jpeg

 

Hi @Triompo 

Hope you are doing well! 

Based on the troubleshooting done, and you confirm no power on, on the unit and is totally dead (no lights at all , This unit Should be RMA (return merchandise authorization) in simple words replace it.

Feel free to contact us via chat, comment you already have a post, copy the link from the post and paste it into the chat to start unit replacement.

https://support.ruckuswireless.com/contact-us

Best Regards 

Fernando Vasquez

Okay, Thank You