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I have a used Ruckus H510 that is not responding to a factory reset.

elwafi
New Contributor

I have a used Ruckus H510 that is not responding to a factory reset.

The device also does not respond to a hardware reset.

I checked the power supply (48V PoE) and made sure the Ethernet connection is working properly.

The device's LEDs flash briefly upon startup.

The default login via super/sp-admin or admin/admin does not work.

I intend to use it as a standalone device without a controller.

I would appreciate any information or guidance from the Ruckus team or community.

Thanks in advance!

3 REPLIES 3

Imran_ruckus
Community Manager
Community Manager

Hi  @elwafi 
Greetings!!!

Thank you for contacting the RUCKUS Community forums.

Could you please let me know if this is a Lennar Home RUCKUS setup?

Please confirm.

Thank you again.

 

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

Imran_ruckus
Community Manager
Community Manager

Hi  @elwafi 
Greetings!!!

Thank you for contacting the RUCKUS Community forums.

Could you please let me know if this is a Lennar Home RUCKUS setup?

Please confirm.

Thank you again.

 

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

Imran_ruckus
Community Manager
Community Manager

Hi  @elwafi 
Greetings!!!

Thank you for contacting the RUCKUS Community forums.

Could you please let me know if this is a Lennar Home RUCKUS setup?

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Please confirm.

Thank you again.

 

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support