How to resolve boot version mismatch error on the ICX 7150 switch?

[Itiskashi]

Hi,

I am seeing the following. The sec boot code version is 10.1.24 where as the primary boot code is 10.1.14. Is this normal?

SSH@ICX7150-C12 Switch>show flash
Stack unit 1:
NAND Type: Micron NAND 2GiB (x 1)
Compressed Pri Code size = 31457280, Version:08.0.95gT211 (SPS08095g.bin)
Compressed Sec Code size = 31457280, Version:08.0.95gT211 (SPS08095g.bin)
Compressed Pri Boot Code size = 786944, Version:10.1.14T225 (mnz10114)
Compressed Sec Boot Code size = 786944, Version:10.1.24T225 (mnz10124)
Code Flash Free Space = 1069502464
SSH@ICX7150-C12 Switch>enable
No password has been assigned yet...
SSH@ICX7150-C12 Switch#show flash
Stack unit 1:
NAND Type: Micron NAND 2GiB (x 1)
Compressed Pri Code size = 31457280, Version:08.0.95gT211 (SPS08095g.bin)
Compressed Sec Code size = 31457280, Version:08.0.95gT211 (SPS08095g.bin)
Compressed Pri Boot Code size = 786944, Version:10.1.14T225 (mnz10114)
Compressed Sec Boot Code size = 786944, Version:10.1.24T225 (mnz10124)
Code Flash Free Space = 1069502464
SSH@ICX7150-C12 Switch#show version
Copyright (c) Ruckus Networks, Inc. All rights reserved.
UNIT 1: compiled on May 6 2022 at 23:24:50 labeled as SPS08095g
(31457280 bytes) from Primary SPS08095g.bin (UFI)
SW: Version 08.0.95gT211
Compressed Primary Boot Code size = 786944, Version:10.1.14T225 (mnz10114)
Compiled on Thu Nov 15 12:59:22 2018

HW: Stackable ICX7150-C12-POE
==========================================================================
UNIT 1: SL 1: ICX7150-C12-2X1G POE 12-port Management Module
Serial #:FEK3850P0A8
Software Package: BASE_SOFT_PACKAGE
Current License: 2X1G
P-ASIC 0: type B160, rev 11 Chip BCM56160_B0
==========================================================================
UNIT 1: SL 2: ICX7150-2X1GC 2-port 2G Module
==========================================================================
UNIT 1: SL 3: ICX7150-2X10GF 2-port 20G Module
==========================================================================
1000 MHz ARM processor ARMv7 88 MHz bus
8 MB boot flash memory
2 GB code flash memory
1 GB DRAM
STACKID 1 system uptime is 3 day(s) 15 hour(s) 45 minute(s) 51 second(s)
The system started at 00:26:46 GMT+00 Sat May 07 2022

The system : started=cold start

==========================================================================
========== WARNING: Boot-monitor version mismatch!!! ==========
========== Please use "show boot-monitor" command for details ==========
==========================================================================
SSH@ICX7150-C12 Switch#show boot-monitor
Stack unit 1:
Current Version : 10.1.14
Recommended Version: 10.1.24 (Mismatch)

[Imran_ruckus]

Hi @Itiskashi 

Greetings!!!

Thank you for contacting Lennar Home Community.

Hope you are doing well!!!

The boot version should not affect anything.

May I know if you have any network issues with your Switch or Access Points?

Thank you again.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Itiskashi]

Hi Imran

I was away for a couple of weeks. When I came back, I realized that there was a powerblip and network started having packet loss and dropouts.. 

what information do you need to help me resolve this?

when I go from one floor to the other, I am losing connectivity even when there is one AP in each floor.

thanks,

srinath

[Imran_ruckus]

Hi @Itiskashi 

Thank you for the response.

Please enter the below commands and check the ‘show flash’ and ‘show boot-monitor’. And observe the packet drops.

Note: Hit Enter to accept each command 

enable

copy flash flash primary 

boot system flash primary yes 

Once the Switch boots up, please check the Internet connectivity from your RUCKUS setup.

Please let us know if you have any queries in this regard. 

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Itiskashi]

Hi Imran,

This fixed it temporarily but I started having issues again in the morning. 

My unleashed app is indicating that I am not connected to the unleashed network even when my phone shows that I am connected to the Wifi broadcasted by unleashed. I believe that my first floor access point is having issues. Cant say why but it has been very problematic in the first floor. The other 2 Aps on second and third floor have no issues. 

How to check if the first floor AP is malfunctioning?

Thanks,

Srinath