How to Re-Connect Disconnected Clients?

[jpjohnson]

Thank you for your response in advance ..... How to re-connect disconnected clients.....

1) logged into the dashboard... 

2) clients shows disconnected... not sure how to connect.... 

[Imran_ruckus]

Hi @jpjohnson 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support