12-12-2023 01:37 PM
Hello, I am a second homeowner and was not provided any passwords to the existing equipment (ICX7150,R10s). Therefore, I factory reset all of my devices. My questions are as follows:
12-14-2023 06:07 AM
Hi @michaelgschmitt
Greetings!!!
Thank you for the response and the information you shared.
Before I assist you further, could you please share the requested Pictures in my last post?
Thank you again for your understanding.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
12-15-2023 08:15 PM
After upgrading the switch firmware to 09.0.10h_cd2T211 it finally connected to the app.
12-18-2023 05:54 AM
Hi @michaelgschmitt
Greetings!!!
Thank you for the response and the update.
Great!!! Good to know that the issue is now resolved.
We appreciate your time and patience on this case.
Thank you again for contacting RUCKUS Lennar Home Community and feel free to contact us for future queries.
Have a great day ahead!!!
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community