Can't log into unleashed to configure switch

[OBTPH]

I was having network issues and seemed to have removed my switch from my admin page. When I try to log back into unleashed the log in "admin:" and all the other passwords in the forums have not worked. I factory reset the switch and APs and there is still no change. I can't seem to find any way to log in at this point. 

[Imran_ruckus]

Hi @OBTPH 

Greetings!!!

Thank you for reaching out to the RUCKUS Lennar Home Community.

We appreciate your patience and understanding as we work to resolve the issues you are experiencing with your RUCKUS setup.

Based on the information provided, it appears that you have difficulty logging into the Unleashed system.

We apologize for any inconvenience this has caused and are committed to assisting you promptly.

Could you please let me know if you are trying to log in to the RUCKUS Unleashed mobile application or on the Laptop RUCKUS Unleashed Web System website?

If it’s on a Mobile Application, please share a screenshot of the error.

Additionally, below is the list of default username passwords. Give it a try once again.

Please let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Imran_ruckus]

Hi @OBTPH 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community