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Can't find my network after completing the setup wizard

carli_morss
New Contributor III
After completing the Ruckus set up wizard, I finally come to the "Congratulations" screen. Once I clicked "Finish" I still cannot seem to find the network that I JUST set up. Please help!
32 REPLIES 32

No.....don’t reset the switch...
does the APs look like they are powered?

On our AP, under the "Power" it has a slow, blinking, green light. So, from what I've read I know that "an issue has been detected." 
Not one clue on how to fix this. I'm so frustrated.

do you have a ladder?... you'll to get to back and use a paper clip to reset it to factory settings........ and do it to both access points.... you might need to unmount the access points.. if you can not reach the reset hole.. to unmount the APs... at the base of the APs the side where the LED status lights are .. there's a pin hole.. push the paper clip into the pin hole which releases the lock mechanism and then push the AP towards the back and then down.. slowly.. then you should be able to unmount to AP.

Note the front would be where the LED status lights are.. back is the other side..

So just now, I unplugged everything connected to the switch, except for one AP. I reset the AP that is connected and the switch. Hopefully I can start from the beginning and reset again.. Fingers crossed.