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Can't Connect my iPhone to Unleashed App

MSC1
New Contributor

My Ruckus Network is broadcasting and working, but I cannot connect my iPhone (iOS 18.2.1) to the app. It has always connected in the past so this is very frustrating. 

I am getting the error saying "You are not connected to Unleashed Network. Go to Settings." I go to settings and there is nothing for me to do there. 

Please let me know how to resolve this issue. 

Cheers!

8 REPLIES 8

Hi @jmleon12 
Greetings!!!

Thank you for contacting the RUCKUS Community forums.

As this case was raised by @MSC1  , which is old and now closed. 

Please raise a new post with the above description on RUCKUS Lennar Support (Refer to the screenshot below)

Thank you again for your understanding.

 

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

Imran_ruckus
Community Manager
Community Manager

Hi @MSC1 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

 

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

Imran_ruckus
Community Manager
Community Manager

Hi @MSC1 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

 

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

Imran_ruckus
Community Manager
Community Manager

Hi @MSC1 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

 

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community