CONFIGURE.ME.XXXXX DOES NOT GENERATE INTERNET ACCESS

[david_olagunju]

How do I resolve the error:

"

Uleased

"Unable to fetch default configuration from the AP"

[sanjay_kumar]

Hi @david_olagunju 

So you did the below steps and still not getting internet access?

1. Connect the client to configure.me SSID.

2. Launch a web browser and enter the following into the browser’s URL: unleashed.ruckuswireless.com, and press Enter.

3. Follow the setup wizard and do the initial setup.

4. Create a new SSID.

5. Connect the client to new SSID and see if you are getting internet.

If yes, is the AP connected to ISP router and getting internet?

Can you share the "Internet" page screen shot from the GUI?

[david_olagunju]

The problem is that: unable to connect to the internet via configure.me 

There has to be a way to resolve that 

[sanjay_kumar]

Configure.me SSID is only used to connect to the AP and do the initial setup, as the AP will be in factory default state.

Once the initial setup is done and the new SSID is created, the AP will stop broadcasting the Configure.me SSID.

To get internet, client has to be connected to the new SSID which you create apart from Configure.me SSID.

[M-Maculata]

This was one of the threads I read on my journey to resolve the same issue: This was my solution:
https://community.ruckuswireless.com/t5/Unleashed/NEW-R510-not-accessable-through-browser-or-configu...