11-25-2024 07:52 AM
Hello
I am trying to have my PoE switch work or my satellite units work properly. There is no data being delivered to any devices. The wifi itself is seems to be working properly and can be seen by the in home devices. However, when you go to surf the net or any function using data, it doesn't work. I have had to disconnect and use the wifi directly from the modem, which is not ideal being a 3 level house. Anyway I could get a phone call for support?
12-13-2024 01:23 PM
Hi @Davepd3
Thank you for the response and the update.
Refer to the below screenshot for speed capacity for RUCKUS R510 Access Points.
Achieving the maximum speed from the Wi-Fi Access Points may not always be possible due to several factors, including:
Lastly, the primary purpose of implementing Access Points in the home is to extend coverage to areas where the ISP Router's signal may not reach effectively. This ensures a reliable and consistent connection throughout the home.
Please check the above points if any of them affecting.
Thank you again for your patience.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
12-12-2024 04:31 AM
Hi @Davepd3
Greetings!!!
I trust this message finds you well.
I kindly request an update on the status of the issue so that we may proceed further with resolving it.
Thank you.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community