Access Points or PoE switch not working

[Davepd3]

Hello

I am trying to have my PoE switch work or my satellite units work properly.  There is no data being delivered to any devices.  The wifi itself is seems to be working properly and can be seen by the in home devices.  However, when you go to surf the net or any function using data, it doesn't work.  I have had to disconnect and use the wifi directly from the modem, which is not ideal being a 3 level house.  Anyway I could get a phone call for support?

[Davepd3]

shows no ports configured

[Imran_ruckus]

Hi @Davepd3 

Greetings!!!

Thank you for the response and the update.

From the screenshots I can see that your RUCKUS ICX-7150-C12P Switch is stuck on the Router mode with 'Router>' prompt on CLI.

To fix this please perform the below commands and check the Switch IP address using 'show ip address' or IP Scan.

Please Enter the below commands in CLI to fix this issue:

Note: Hit Enter to accept each command 

enable

copy flash flash secondary 

boot system flash secondary yes 

Please let me know how it goes.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Davepd3]

Still says 'Router' after doing all those command prompts and it going through its process

[Imran_ruckus]

Hi @Davepd3 

Greetings!!!
Thank you for the response and the update.

Could you please share the below command outputs?

enable

show version

show flash

Thank you again.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Davepd3]