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RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.

You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

 

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AP

Nikkilee
New Contributor

‎11-01-2025 07:55 PM

I did the full factory reset. Configured my AP. Set up my unleashed app. Unleashed WiFi is connected but will not let me log into app . I saw forum to log in from desk top was able to get in putting IP address in url under admin username and admin password. on desktop. It will still not let me log into the app , stating I am not on the unleashed wifi but it says I’m connected . I still can manage my networks
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Imran_ruckus
Community Manager
Community Manager
In response to Nikkilee

‎11-24-2025 03:58 AM

Hi @Nikkilee 

Greetings!!!
Thank you for your message.

Apologies, but this post/case thread has already been closed. To assist you further, please create a new post, and we will be happy to continue helping you there.

Thank you again for your understanding.

 

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

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