Welcome to the Ruckus Diagnostic Dashboard (RDD) Forum page!

[aaron_english_a]

Ruckus Diagnostic Dashboard (RDD) is a lightweight tool that helps automate the troubleshooting and support process. RDD provides a single pane of glass view for Ruckus Support. Here you will find all the latest information on RDD releases, interact with the Product Management, and Support teams.

[charles_sprick1]

What is it and what is the licensing?

[aaron_english_a]

Hi Charles,

There is no license for RDD. The service is complimentary with a Ruckus Support Contract.

Ruckus Diagnostic Dashboard (RDD) is a lightweight tool that helps automate the troubleshooting and support process. RDD provides a single pane of glass view for Ruckus Support. Here you will find all the latest information on RDD releases, interact with the Product Management, and Support teams.

For more information check out the RDD Value Proposition on the Ruckus Support Site https://support.ruckuswireless.com/Ruckus_Diagnostic_Dashboard

Best Regards, 

Aaron

[eightohtwoeleve]

Looks like this product doesn't support vSZ-E 5.1.

[aaron_english_a]

Hi EightOhTwoEleven,  

On the contrary RDD Services currently support:

• SmartZone (SZ) and Virtual SmartZone (vSZ) Version: 3.5+ 
• ICX 7xxx/6xxx switches Version: 8.0.0+ 
• FastIron CX/GS/LS/WS latest versions 

The platform will support Zone Director (ZD) and SmartCell Insight (SCI) in the near future.
 
Best Regards, 
Aaron